A portafilter filled with coffee beans

Services

Engineer call-outs and machine servicing

Published call-out rates and planned servicing to keep your espresso machine and grinder running.

Installation, barista training, water filtration and machine servicing for our hospitality partners.

Our rates

Clear rates, before we visit

Clear, published call-out rates for the machines and grinders that keep your service running.

Book a visit

Call-out

£85+ VAT

Monday to Friday, 9am to 5pm

An engineer visit during standard working hours for breakdowns, faults and repairs.

Book a call-out

Out-of-hours call-out

£100+ VAT

Before 9am or after 5pm on weekdays, and all day Saturday and Sunday

When your machine stops outside working hours, we can still send an engineer.

Book out of hours

Machine servicing

Quotedper machine

Planned servicing for espresso machines and grinders. Tell us the model and we will send a quote.

Request a service quote

All prices exclude VAT.

When we can help

  • Standard hours

    Monday to Friday, 9am to 5pm. Call-outs are £85 + VAT.

  • Out of hours

    Before 9am, after 5pm and all weekend. Call-outs are £100 + VAT.

  • Servicing

    Planned machine servicing, quoted for your machine.

Request a visit

Book an engineer

Tell us about the machine and the problem. We'll confirm the visit and the rate that applies before an engineer is booked.

  • Monday to Friday, 9am to 5pm

Sending this form is a request, not a confirmed booking.