Call-out
£85+ VAT
Monday to Friday, 9am to 5pm
An engineer visit during standard working hours for breakdowns, faults and repairs.
Coffee by the kilo, equipment rental and UK engineer call-outs · Trade pricing after account approval

Services
Published call-out rates and planned servicing to keep your espresso machine and grinder running.
Installation, barista training, water filtration and machine servicing for our hospitality partners.
Our rates
Clear, published call-out rates for the machines and grinders that keep your service running.
£85+ VAT
Monday to Friday, 9am to 5pm
An engineer visit during standard working hours for breakdowns, faults and repairs.
£100+ VAT
Before 9am or after 5pm on weekdays, and all day Saturday and Sunday
When your machine stops outside working hours, we can still send an engineer.
Quotedper machine
Planned servicing for espresso machines and grinders. Tell us the model and we will send a quote.
All prices exclude VAT.
Monday to Friday, 9am to 5pm. Call-outs are £85 + VAT.
Before 9am, after 5pm and all weekend. Call-outs are £100 + VAT.
Planned machine servicing, quoted for your machine.
Request a visit
Tell us about the machine and the problem. We'll confirm the visit and the rate that applies before an engineer is booked.